AR
Ashleigh R

1 reviews | Active since Sept 2016

13 Sept 2016, 09:27

Looking for monthly bill!

<p>Every month Telkom cuts us off! Every month we get threatening SMSes from Telkom because they say we have not paid our bill. Not only is our account up to date but we have to phone Telkom EVERY month for our bill. This takes days to get the bill from them by which time we have been cut off. We need a bill on time every month. and it would be great if these threatening SMSes could stop</p>

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Replies (1)
Telkom
Telkom's reply13 Sept 2016, 13:49
Official

Thank you for bringing this matter to our attention.

Please be assured that this matter has been escalated to our Accounts Team, feedback will be provided.

Your reference number is AI***.

We apologize for any inconvenience caused.

Regards,

Busi

Telkom Social Media Team

***

Best regards,