Looking for an honest, fair, telecom company .... NOT Telkom

<p>I have had many issues with Telkom over the years the most recent being during November and December 2016. I had little to nil adsl service from Telkom, I had sent references galore, still the service was not rectified.In early Dec 2016 a Telkom technician came around and told me the problem was due to a split line (apparently Telkom does this... where a line is shared)he spent 2 days getting to the root, anyway he stated the problem is rectified and so it was. I now had a direct line no longer was it "split" the service was great up to 180 kbs most of the time (2 meg line).I am sure any decent company would have given a refund for the ******* service, If telkom did,they really kept it to a minimum.</p> <p>In February 2017 (thursday 09 feb) while on the phone with a client I hear a distinct click and wouldn’t you know NO MORE LANDLINE. I reported it on Friday 10 Feb and it was escalated on Saturday 11 Feb "don’t worry we work weekends said the operator " anyway today Monday 13 Feb still no techie and all my neighbors land lines are down - at what point does Telkom stop the joke?and are there any better service providers out there who charge you for a service and give you the paid for service ? ref 652crk100217 Ive done a little exercise - take a Look how fast they chop you if you dont pay the bill on time.</p> <p>Disgusted</p>