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I app**** for this service on 31/10/2017 for a business line and home Service.

Spent 4 hours in lakeside mall shop, to clear accounts for which Telkom were to pass credits.

Given the SIM cards and told they were activated but no handsets I. Stock.

19/12 /17 finally got the actual handset for the business line but not for the home number as there is R308 in arrears as Telkom did not pass the credit as they had advised.

21/12/17 sim not activated - got a case number ********** .

8/1/18 sim not activated - again 3 hrs at Lakeside mall shop who assured me that by 2pm the sim would be operational

11/1/17 back to Lakeside Mall to ask why not activated.

Crazy that in this day & age the call center cannot assit & you are expected to go to a Telkom Shop to have a simple thing like a SIM card activated !!!!!

Each trip is 40kms one way and the 3-4hrs you wasted queing & then to be attended to which NEVER gets done.

Totally unacceptable service but Telkom staff don’t care & call center is totally pointless as all they do is pass the buc****!!!