Longer than a month without internet

<p>On the 4th of December 2016, my internet (4mbs Uncapped ADSL) stopped working. I have reported this more than 10 times, and everytime they promised to have it fixed within 48 hours. I am still without any internet. I work from home, so this affects my business negatively. This is unacceptable. Fault 100CRK041216.</p>