1 reviews | Active since Nov 2013
Long wait to service!
<p>Telkom mobile has been as useless as possible in providing customer service. For the past two weeks i have been contacting them to get proof of purchase for ( ********** ). I spoke to different agents who were dishonest and useless. Each one promising to resolve the issue. All i need is telkom mobiles sales department to email me a copy of my proof of purchase in order for me to claim from my insurance.</p> <p> </p> <p>Name: Sibusiso Makebesana</p> <p>Email: ********** <p> </p>
Mxolisi Dhlamini was able to resolve the matter(after almost 10 days of being given a run around) , but Telkoms service needs to be worked on.
Mxolisi Dhlamini was able to resolve the matter(after almost 10 days of being given a run around) , but Telkoms service needs to be worked on.
I also forgot to mention a threat from one of your call centre agents who told me he will cut my call because I'm profaning and would not back down when I asked what he meant. I'd guess Telkom trains their agents to abuse customers by making threats at customers.
I also forgot to mention a threat from one of your call centre agents who told me he will cut my call because I'm profaning and would not back down when I asked what he meant. I'd guess Telkom trains their agents to abuse customers by making threats at customers.