1 reviews | Active since Nov 2011
Long wait for fixing line
<p>Submitted may fault with reference number 762CWK280616 on 28 june and as i expected, a week later a technician is STILL being sent. I honestly don't believe that it should take this long and is also not fair since i spend over 1000 rand for adsl internet and telkom line. Get more technicians in this area if shortage of staff is the case please. </p>
HI Johdee
Thank you for making contact with us and bringing this to our attention.
We can confirm that the request had in fact been tasked to our team to attend and advise accordingly. We do apologise for the delay. Please be assured that we have escalated the query and we have requested feedback be provided as soon as possible.
Interaction ***
Regards
Keagan
Telkom Social Media Team
Best regards,
HI Johdee
Thank you for making contact with us and bringing this to our attention.
We can confirm that the request had in fact been tasked to our team to attend and advise accordingly. We do apologise for the delay. Please be assured that we have escalated the query and we have requested feedback be provided as soon as possible.
Interaction ***
Regards
Keagan
Telkom Social Media Team
Best regards,