LONG OVERDUE CANCELLATION

Good day Telkom

THIS IS THE SECOND TIME I AM WRITING TO HELLO PETER ABOUT MY ACCOUNT CANCELLATION SINCE LAST YEAR IM DEALING WITH AN UNRESOLVED ISSUE. MY CONTRACT ENDED IN JUNE 2017 AND A CANCELLED THE SERVICE IN JULY AT SOUTHGATE BUT FOR SOME REASON IM BEING BILLED EVERY MONTH. I HAVE CALLED NUMEROUS TIMES AND HAVE BEEN PROMISED THAT I WILL BE ASSISTED BUT ITS 2018 AND IM STILL SITTING WITH THE SOME ISSUE AS LAST YEAR. LAUNA MOLAPO SAID THAT IT WILL BE RESOLVED BUT SHE HAS NOT GIVEN ME FEEBACK ON THE PROGRESS OF MY ISSUE, ITS VERY FRUSTRATING TO GET A BILL OF SOMETHING YOU ARE NO LONGER USING AND EXPECTED TO PAY FOR SERVICES YOU ARE NOT RECEIVING. I NEED THIS ISSUE TO BE RESOLVED TODAY!!!!!!!!!!!!!!!!!!