KH
Kerry-Ann Hewitson

1 reviews | Active since May 2011

02 Jun 2015, 13:37

LONG DELAY!!

Trying to contact Telkom in connection with a cancellation request I made on the 20th May Ref: 120 926 616A.<br> When calling the call centre an automated service says that due to high call volumes, there may be a long delay...... have now been holding on for 35 minutes!! How much longer should I hold for ? Absolutely disgusting service Telkom!!

0
Replies (1)
Telkom
Telkom's reply02 Jun 2015, 17:04
Official
Hello Khewitson,

We do value your business.

Please note that we will have our team make contact and assist further in regards to your request.

Your social media ref: SM115253.

Regards,
Boitumelo Makhongoana
Telkom Social Media Team

Best regards,