LOGGING A FAULT MEANS NOTHING!!!

<p>I have logged 5 different faults over a period of 7 weeks with absolutaly no results!!!</p> <p> </p> <p>I have spoke to Supervisors and still no results, </p> <p> </p> <p>We paying for a 4mbps adsl line but only receiving 1 and less, i have done everything, phoned daily for weeks, had 4 different technicians at my house to "fix" the problem, still nothing,</p> <p> </p> <p>I keep receiving messages that my fault has been restored, id love to know how they restore something without touching a thing. </p> <p> </p> <p>The problem is as follow: The cables was ******, and when they fixed it they didnt do a good job so the cable is still faulty, the ports at the exchange are faulty. What needs to be done is an UNDERGROUND TECHNICAIN must repair the cables and ports. the technicains they send CANNOT fix the problem, I have all correspondence on record and are sending it to a friend whom works at Caxton as she said she is collecting a portfolio to write a article on Telkoms bad service.</p>