EP
Eric P
1 reviews | Active since Feb 2015
03 Feb 2015, 10:02
Logged an ADSL Fault - No response for 3 weeks
We run a business which relieve heavily on the internet. Our ADSL line has stopped working so we logged a call on Jan 15. We have had no response and cannot contact anyone to get a status report or find out what is wrong.<br> <br> The call log is still open at Telkom.<br> <br> Desperate, desperate desperate.
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Telkom's replyOfficial
04 Feb 2015, 13:42Hello eric@st,
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM85757.
We apologise for any inconvenience caused.
Kind regards
Donico Williams
Telkom Social Media Team
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM85757.
We apologise for any inconvenience caused.
Kind regards
Donico Williams
Telkom Social Media Team
Telkom's reply04 Feb 2015, 13:42
Official
Hello eric@st,
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM85757.
We apologise for any inconvenience caused.
Kind regards
Donico Williams
Telkom Social Media Team
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM85757.
We apologise for any inconvenience caused.
Kind regards
Donico Williams
Telkom Social Media Team