Logged a dispute and now being avoided by Telkom?

<p>Dear Telkom, we are at our wits end and require URGENT assistance!!</p> <p> </p> <p>To summarize the situation: We cancelled our Telkom PBX in April, and was told to complete an SF71 form however the form in question is to apply for NEW services? The contract would have run full term by the 6th of June, and therefore we deemed the early request to cancel on contract expiry date sufficient. </p> <p> </p> <p>Telkom disregarded our request and continued to bill well after the expiry date, ONLY recovering equipment end of August. No deposit has been refunded and our logged dispute regarding the additional months that was billed has not been responded to by our Telkom accounts contact, regardless of sending numerous emails and trying to contact her telephonically several times over the past couple of weeks. </p> <p> </p> <p>We ONLY require that the billing is CORRECTED in order for us to settle the actual amount due with Telkom, could someone please URGENTLY contact us to resolve. </p> <p> </p> <p>Please contact myself or Mr. Albert van Wyk ASAP. We have tried NUMEROUS other avenues to get in touch with a resource at Telkom with the ability to assist and resolve but only get shunted from pillar to post. </p>