Log a dispute and then ... ????

Telkom increaseed my monthly ADSL premiums without telling me. I set a limit on what Telkom can deduct each month. This resulted in me owing outstanding fees and interest. I complained about this and the agent agreed that this was not correct since nobody told me of my premium increases. She logged a dispute for me. Months ago.<br> <br> I now apparently owe Telkom R900 in interest etc. which keeps on building and nothing is happening with my dispute. Nobody has yet informed me of what my premium should be either.<br> <br> Please can this be settled out.<br> <br>