SN
Scott N

1 reviews | Active since Jun 2015

01 Jul 2015, 15:05

Locking you into telkom

Apart from the 20 minute wait on the \help line"which I've had to complete 4 times from a cellphone - It takes TWO MONTHS to move a telkom line from one address to another and resume your adsl service with your chosen ISP. Surely this is against any kind of competitions act or something??? I struggled enough to get telkom to release my line from House A"

0
Replies (1)
Telkom
Telkom's reply01 Jul 2015, 15:14
Official
Hello ScottyJohn,

Thank you for bringing this matter to our attention.

Kindly be advised that we are currently attending to your line transfer issue and we will revert back to you with feedback.

Your Social Media reference number is SM117397.

We sincerely apologise for the inconvenience caused.

Regards
Tebogo Mongale
Telkom Social Media Team
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Best regards,