Locked Out, Let Down, and Looping Forever – Telkom’s Login Nightmare

I’ve been trying to log into the Telkom customer portal — but no luck. I get the error: “Incorrect user detail.” No problem, I’ll just reset the password... except that doesn’t work either.

"Oops, something has gone wrong. Please try again later." This has been the message for days.

So I think: let me log a fault. But guess what? You can’t log a fault unless you’re logged in. Catch-22 at its finest.

Thankfully, HelloPeter still lets me report the issue — because Telkom clearly won’t.

Telkom, your customer service is non-existent. Logging in shouldn’t feel like hacking a bank. Fix your systems, or you’ll keep losing customers to providers that actually work.