JN
JEANNE N
1 reviews | Active since Sept 2015
22 Sept 2015, 15:35
lLong queues with no service
Promised a Data upgrade of an existing account - no feedback or upgrade over a month later. Promised action at 1st September - it is now the 22nd.
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Replies (1)
Telkom's replyOfficial
22 Sept 2015, 15:47Hello JNEWBY,
Thank you for making contact with us
This response serves as confirmation that your query has been received. We will look at the matter and provide feedback soon.
We do apologize for any inconvenience we have cause to you.
Should you need to contact us for any further questions please contact us via Email: ***.
Your reference number is: SM148209
Regards
Luleka
Telkom Social Media Team
Thank you for making contact with us
This response serves as confirmation that your query has been received. We will look at the matter and provide feedback soon.
We do apologize for any inconvenience we have cause to you.
Should you need to contact us for any further questions please contact us via Email: ***.
Your reference number is: SM148209
Regards
Luleka
Telkom Social Media Team
Telkom's reply22 Sept 2015, 15:47
Official
Hello JNEWBY,
Thank you for making contact with us
This response serves as confirmation that your query has been received. We will look at the matter and provide feedback soon.
We do apologize for any inconvenience we have cause to you.
Should you need to contact us for any further questions please contact us via Email: ***.
Your reference number is: SM148209
Regards
Luleka
Telkom Social Media Team
Thank you for making contact with us
This response serves as confirmation that your query has been received. We will look at the matter and provide feedback soon.
We do apologize for any inconvenience we have cause to you.
Should you need to contact us for any further questions please contact us via Email: ***.
Your reference number is: SM148209
Regards
Luleka
Telkom Social Media Team