lkh

My internet at home went down on Monday evening, since then I've called Telkom the idiots about 7-8 times and not once was somebody able to assist - all they can say is 'We currently experiencing high call volumes', yet they not solving ****. My router and everything that goes with it is perfect, one lady told me that I needed to call Sales on 10213 and speak to someone - I've spoken to Marinda, Mikaela and various others who cant complete a simple ****ing task. In the meantime Telkom is still charging me for the line even though I haven't had service for 2 days now.

Please can someone assist me in solving this issue which apparently will take less than a minute to solve - I need my TIN number activated and can't seem to get anyone at Telkom to assist - I want my credit also processed for this period of inactivity