1 reviews | Active since Jul 2011
Living in the dark age since 02/09
HATE Telkom Telkomsa Telkom Telkom USELESS TELKOM 168BWK020915 307CWZ090915 NO ONE IS FIXING MY PROBLEM! Why must I pay for a service that doesn't exist? and how many times must I call in and how many hours must I spend on the phone to both you and my ISP because of your ***********... ? Escalation with another escalation and nothing has been done or ever going to be done! What is wrong with you people! !!#!##!@#!@#!@ with lying technicians (Thembekile / Cecil) to useless call centre agent AGNES thinking she is clever and closed the query and above the rules! What should one do to get attend<br> ion from your useless company to fix an issue which is dated 2nd September?<br> <br> And now I am again waiting for another technician to be assigned after waiting for 7 days as old technicians are no longer available and they have done nothing. Jasmine from Fibre call centre has maintained this issue will be highlighted and prioritised but nothing has been done still. my ISP cant do anything and no one can do anything and I am sitting in the coffee shop conducting business... I will not pay for the service outages and will cancel my D/O with Telkom this afternoon!
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Luleka
Telkom Social Media Team
Thank you for making contact with us
This response serves as confirmation that your query has been received and feedback will be provided soon.
We do apologize for any inconvenience we have cause to you.
Should you need to contact us for any further questions please contact us via Email: ***.
Your reference number is: SM144421
Regards
Luleka
Telkom Social Media Team
