Little/No delivery of internet services

The Telkom ADSL internet services are non-existing to say the least. For the last month I have experienced several problems with my internet and when I phone the call center it on average takes more than an hour and a half for an operator to respond. Every time I get a number and we complete the tests and every time the operator admitted that its a server problem servicing the George area. This happened every second day and its making my life a nightmare. Every time they just check until the internet is going, then within a day the same problem arises - no internet. It seems their Operations Manager is not doing his work and they struggle to do normal root cause analysis to fix the problem once and for all!. This is unbearable and a very, very, very, poor service. Also, the ADSL service is so slow that you are wasting time to pay more for less. This is complete *******, so try other internet providers. Internet from Telkom is useless!