LISTED WITH CREDIT BUREAU

On August 2017 i was debited R199 on my account by Telkom, I reversed that payment and i called to understand why and i was told it's airtime that i used. I then paid that amount second week of September 2017. Telkom did updated their system only but not with credit bureau as even today 14.11.2017. I still reflect in arrears / owing them that amount. I called them today to resolve that matter i was told no managers i will have to wait 48hrs to get just a letter specifying that i did paid that on September 2017, i hold about an hour and half waiting for their manager. The lady i spoke to is Thembizile Ndabane on ********** and Zandile Nda on ********** . Why do i have to beg TELKOM which is destroying my name at credit bureau for the letter clear my name.

I am very disappointed with Telkom, They run to credit bureau put people's names but i have to wait till such time while my life its on hold, the banks wants that letter urgently.