nS
niell S
1 reviews | Active since Jul 2015
22 Jan 2016, 08:25
line was fixed on sunday again broken 2 days after
My Line was fixed sunday 2016/01/17, It was fine till Tuesday then all trouble started again! is it so much to ask just to keep it working???/ this is really embarrassing I dont know how you still in business been with telkom for 3 years now and just had bad experience. PLEASE!!! just sort it! I have a 4mbps line so in the router it should sync on 4098 and up 512 but it is syncing on 2995 and up 508.<br> <br> Please just help me its not rocket science! the problem is on the exchange. your technicians is clueless!! they fix someone else and break someones else! TEACH them!!!!!!
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Telkom's replyOfficial
22 Jan 2016, 09:44Hello Niell,
Thank you for making contact with us
This response serves as confirmation that your query has been received.
Please be assured that we will attend. We have attempted contact you directly with no success. We will make contact as soon as possible to advise on the fault progress.
***
Regards
Keagan
Telkom Social Media Team
Thank you for making contact with us
This response serves as confirmation that your query has been received.
Please be assured that we will attend. We have attempted contact you directly with no success. We will make contact as soon as possible to advise on the fault progress.
***
Regards
Keagan
Telkom Social Media Team
Telkom's reply22 Jan 2016, 09:44
Official
Hello Niell,
Thank you for making contact with us
This response serves as confirmation that your query has been received.
Please be assured that we will attend. We have attempted contact you directly with no success. We will make contact as soon as possible to advise on the fault progress.
***
Regards
Keagan
Telkom Social Media Team
Thank you for making contact with us
This response serves as confirmation that your query has been received.
Please be assured that we will attend. We have attempted contact you directly with no success. We will make contact as soon as possible to advise on the fault progress.
***
Regards
Keagan
Telkom Social Media Team