Line very slow

HI <br> <br> I recently had my line upgraded to 4mbs. but the download speed I am getting is between 2mbs and 2.5mbs called customer care and port was reset and recreated but still nothing. I logged a call with the Telkom app yesterday and it was closed today nobody contacted me to check and verify.<br> <br> I am still getting slow response. I heard about Assia that telkom implemented and have read on [URL Removed] that its is the problem. <br> <br> <br> Please set the line to Fastpath<br> <br> Regards<br> Yusuf