1 reviews | Active since Jan 2017
Line transfer not completed after a month and 2 visits by Telkom technician
<p>I logged a line transfer request with Telkom in beginning of January as we are moved to KZN on the 1st of February. The line transfer dissapeared from the Telkom system and I had to log another request beginning of February again. The techinician was dispatched a week later but didnt complete the work. He returned again the following day and then still didnt complete the work. The technician was suppose to come back Sunday the 28th of March, but never showed up. When phoning Telkom today, they had to schedule a new appointment, only 4 days later again. In the meantime my wife cannot work, as she works from home and her work isn't very happy with her due to this. This is horrible service, impacting peoples career with false promises and bad service.</p>
Good Morning Jonathan,
Please be assured that this matter has been escalated to our Team, please privately reply with your affected number.
Your reference number is AI***.
We apologize for any inconvenience caused.
Regards,
Busi
Telkom Social Media Team
***
Good Morning Jonathan,
Please be assured that this matter has been escalated to our Team, please privately reply with your affected number.
Your reference number is AI***.
We apologize for any inconvenience caused.
Regards,
Busi
Telkom Social Media Team
***
