Line Transfer Appointment No Show

My patience is stretched. I logged a line transfer for *** from Noordhoek to Capri Village at the beginning of December to be carried out on 28 December 2015. On 29 Dec I called the call centre to find out that the service request was incomplete on Telkom side. The line transfer request was then completed and I was told that technical department will contact me to make an appointment. Finally, on 13 Jan 2016 I got an SMS notification that a representative will be at my premises to complete the transfer on 15 Jan 2016. I took off work and waited the whole day!<br> <br> My complain is this... NO representative showed up! I've had NO followup communication of a new appointment! No one at the call centre can tell me what is going on and when I can expect the transfer request to finally be completed.<br> <br> Please assist