SV
Sonnica V
1 reviews | Active since Nov 2017
21 Nov 2017, 15:04
Line transfer
Good day , please assist , I phoned Telkom on the 04th of October the first time to transfer my line as we have moved and we need our ADSL line where we are staying now. I have phoned them numerous times and no one is assisting me I phoned on the 10Th , 14th and 15th of November every time they promise a supervisor will contact me I am still waiting!! I will not pay my subscription end of this month as I have been struggling more than two months now , the are breaking contract as the services that they promise they are not doing. Phone me on ********** for all additional information.
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Replies (2)
Telkom's replyOfficial
24 Nov 2017, 09:44Hi terblanches01
We are sorry to hear this. Thank you for making contact with us and bringing this to our attention.
This response serves as confirmation that your query has been received. Please be assured that we will task our team to attend and advise as soon as possible. We do apologize for the inconvenience caused.
Interaction ***
Regards
Keagan
Telkom Social Media Team
Best regards,
Telkom's reply24 Nov 2017, 09:44
Official
Hi terblanches01
We are sorry to hear this. Thank you for making contact with us and bringing this to our attention.
This response serves as confirmation that your query has been received. Please be assured that we will task our team to attend and advise as soon as possible. We do apologize for the inconvenience caused.
Interaction ***
Regards
Keagan
Telkom Social Media Team
Best regards,
SV
Sonnica V's updateReviewer Update
15 Dec 2017, 10:37Why have I not heard anything for Hello Peter or Telkom this is seriously ridiculous!!!!! I need assistance NOW if you can't find a resolution then cancel my damn Telkom contract because apparently they are not coming through with their contract for I can't use the line but I have to pay every month. I have lost R1800-00 so far and I can't use their poor pathetic service!!
SV
Sonnica V's update15 Dec 2017, 10:37
Reviewer Update
Why have I not heard anything for Hello Peter or Telkom this is seriously ridiculous!!!!! I need assistance NOW if you can't find a resolution then cancel my damn Telkom contract because apparently they are not coming through with their contract for I can't use the line but I have to pay every month. I have lost R1800-00 so far and I can't use their poor pathetic service!!