LIne Suspsended!!!

<p>My line was suspended after nemerous attemps of requesting you to debit my account. I called the call centre on 3 occasions to give them my account details and debit order dates, all these times they all confirmed it has been done. every month i get an sms telling to pay my bill when i asked you to debit my account.</p> <p> </p> <p>When does Telkom ever offer service without a customer complaining 1st? I made payment and my line is still suspended 24hrs later, Payment Reference Number ********** .</p> <p> </p> <p>i waited for an hour to get assistance on your online chat service which seem to be a prank as no one even bothered. I sent a message on twitter and this is the response i get from your helpful contact centre.... </p> <p> </p> <p>"If your account was paid late, it can take up to seven working days to reflect on the system.^TM"</p> <p> </p> <p>This is madness, why was account paid late when i gave you the instructions to debit my account which you confirmed you will but did not? Reconnect my line ASAP! This is not the 1st time this is happening! You cannot inconvenience me because you failed to follow simple instructions to debit an account!</p> <p> </p> <p>Acc # ********** 69777</p>