Line Suspension even Though Payment was made two weeks ago

<p>This is my worst experiance so far. I received an sms on 08/09/16 that my cellphone line was going to be suspended within 48 hours. Even though I did pay the full amount the same day I received and invoice. When I contacted Telkom I was told by a very rude and sarcastic lady that I still owe an amount on the account that does not even reflect on my invoice I received. Giving up I paid the account the same day 08/09/16 with an instant transfer. Today 13/09/16 my line got suspended. I contacted telkom online as I cant even phone 081180. Was told the payment reflects and I will have to wait 24-48 hours. My question is if my payment reflects why is the account suspended. And worst of all is it was suspended in such a way that I cant even receive phone calls at all. And this was a different Service Rep who was also rude and sarcastic. I am now going to demand that my number gets released and my contract be terminated due to non service delivery if this does not get resolved.</p>