1 reviews | Active since Aug 2011
Line Suspension -account number ***
<p>I just need to know how long does it take for Telkom Mobile to allocate funds after they were deducted from my account. I was in arrears for the very 1st time for 2 weeks and was surprised when I got told that I was handed over and my line was locked. Now I'm getting charged for half of the service I didnt use and another half as I am still suspended. for the 3 years I have been with Telkom I have never missed my payments. Its been exactly a week but still I am suspended. Can someone get to the bottom of this as I've been calling and been sent from pillar to post and it is annoying. My account number is ********** 70 and the cell number is ********** 866</p>
Over 24 hours later my phone is still locked. I called the call centre and stayed for 25 minutes in the queue and eventually a consultant by the name of Tshepo told me to wait between 4 to 6 hours. Its now going for another 24 hours and my phone is still locked yet i am getting charges for a service i dont use.
Over 24 hours later my phone is still locked. I called the call centre and stayed for 25 minutes in the queue and eventually a consultant by the name of Tshepo told me to wait between 4 to 6 hours. Its now going for another 24 hours and my phone is still locked yet i am getting charges for a service i dont use.