1 reviews | Active since Nov 2016
Line suspension
<p>This is super annoying. Really regret having an account with this SP:(</p> <p> </p> <p>Case ********** 1 has been opened due to Billing department wrongfully billing me ridiculous amounts I have no idea of. So now because of their ridiculous "turnaround" time of 72 hours my line remains suspended. Now I have to suffer because of a fault that has happened to my Ocober Bill.</p> <p> </p> <p>I am so disapointed with Telkom's services I dont know how they expect me to get calls and messages,let alone do a follow up with this case!!!</p>
Good day Ntombethemba,
As per our discussion, your line will be resumed after we have received the outstanding amount.
We apologize for any inconvenience caused.
Regards,
Busi
Telkom Social Media Team
***
Good day Ntombethemba,
As per our discussion, your line will be resumed after we have received the outstanding amount.
We apologize for any inconvenience caused.
Regards,
Busi
Telkom Social Media Team
***
Hi Busi
Before you called and clarified everything, I was told to pay more from the sms I got this morning. But thanks for your assistance in resolving this case. The amount has been paid.
Hi Busi
Before you called and clarified everything, I was told to pay more from the sms I got this morning. But thanks for your assistance in resolving this case. The amount has been paid.