MS
Michael S

1 reviews | Active since Jan 2015

30 Jun 2015, 10:15

Line suspened

WOW!! Telkom has suspended my ADSL Land Line because my account is arrears. My account is is in arrears only because I am being charged for a modem I received for FREE 4 months ago on a package deal.<br> <br> Now I need to wait 14 days for my dispute to be handled. So no working from home. Alternatively I could pay the amount and have the line reconnected and wait for the credit whenever that may be. Talk about being held to ransom. Thanks but NO Thanks I will not pay for this and you can lose a further 14days worth of revenue due to me not being able to make use of your services.<br> <br> Poor business management from your side.<br> <br>

0
Replies (1)
Telkom
Telkom's reply30 Jun 2015, 10:30
Official
Hello misgamoney,

Thank you for making contact with us.

Please be assured that this matter has been escalated to our Accounts Team, feedback will be provided.

Your reference number is SM121717

We apologize for any inconvenience caused.

Regards,
Arnold Madisa
Telkom Social Media Team
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Best regards,