Line Suspended with no reason

My line was suspended , I called your call center and spend 54 minutes on the line being transferred from one department to the other and still my concern is not resolved. Apparently the line is suspended due to a pending order. I refuse to spend this amount of time on a telephone for your issues..... I was asked to speak to the supervisor Jodi Harrison eventually decided to hang up as I have been put on hold yet again ....<br> <br> I am cancelling / not paying my account - service at month end.<br> <br>