LINE SUSPENDED ON BRAND NEW ACCOUNT!!!

A new land line was ordered from Telkom.<br> A technician came to install the line and upon trying to use it no service was available. The sms help line was contacted for two days with no feedback to resolve the problem.<br> On calling 10210 they inform me that the brand new line has been suspended. When trying to log a fault the service does not allow me to log a complaint but refers me to 10210...Sending me back to square 1.<br> <br> This service (or lack thereof) is unacceptable and shoul be resolved a.s.a.p.