Line suspended for R2.16

After weeks of follow ups and calls, finally someone had an answer to why after my debit order deductions my line was still suspended. They under debited me by R2.16 which must be paid before they unsuspended my line. <br> <br> The best part of it all, is two debit order deductions were made, the first on the 25th R1500 and the second on the 26th for R384.54 .According to them the deduction on the 26th was done and reflected on their side before the one on the 25th and that R1500 is the maximum deduction. So does that mean by bank statement is wrong? It makes no sense!!!<br> <br> What also amazes me is that after numerous phone calls and online messaging over the past 3 weeks that not one of them could tell me that I still owe them R2.16 and that's why my phone is suspended! The calls from both sides cost more than this!<br> <br> I am due for an upgrade, but after this I will rather cancel. Telkom would rather loose an average of R1500 a month for R2.16.