DB
Deon B

1 reviews | Active since Jun 2016

17 Jun 2016, 13:47

Line Suspended

<p>So our line got suspended because the monthly payment was R 58 short. We made the payment and was told that the line could take 24 - 48 hours to be reconnected. Today is day 4 and there is no internet, we have emailed, tweeted and called several times and nothing has been done. More then 3 people have told us the connection wil be back in an hour. We have sent proof of payment more then once via email and nothing is happening.</p> <p>This is unacceptable.</p>

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Replies (1)
Telkom
Telkom's reply17 Jun 2016, 18:09
Official

Good day Skullhunter

Thank you for making contact with us. Please e-mail us your ID number for our consultants to follow-up.

Apologies for the inconvenience caused.

Regards,
Moenieb.
Telkom Social Media Team