SM
Stephen M
1 reviews | Active since Mar 2014
25 Feb 2016, 10:44
Line suspended
in June 2015 we had terminated services for our Durban lines and our still being billed for it, now due to this billing going off service we terminated months ago Telkom Suspended our Port Elizabeth Line.<br> <br> I need to upgrade our PE adsl line urgently however cannot because telkom suspended our lines for service not even related to this account<br> <br> Have for past 2 weeks been trying to get this sorted out and NO ONE is able to assist me, i just get thrown in circles with telkom not knowing who to put me through to. Finally last week got a person email adders however has been over a week and yest to receive any response
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Replies (1)Telkom's replyOfficial
25 Feb 2016, 14:05Hello estephen,
Thank you for making contact with us and brining this to our attention.
This response serves as confirmation that your query has been received. Please be assured that we have tasked our team to attend and provide feedback as soon as possible. We do apologise for the inconvenience.
***
Regards
Keegan
Telkom Social Media Team
Thank you for making contact with us and brining this to our attention.
This response serves as confirmation that your query has been received. Please be assured that we have tasked our team to attend and provide feedback as soon as possible. We do apologise for the inconvenience.
***
Regards
Keegan
Telkom Social Media Team
Telkom's reply25 Feb 2016, 14:05
Official
Hello estephen,
Thank you for making contact with us and brining this to our attention.
This response serves as confirmation that your query has been received. Please be assured that we have tasked our team to attend and provide feedback as soon as possible. We do apologise for the inconvenience.
***
Regards
Keegan
Telkom Social Media Team
Thank you for making contact with us and brining this to our attention.
This response serves as confirmation that your query has been received. Please be assured that we have tasked our team to attend and provide feedback as soon as possible. We do apologise for the inconvenience.
***
Regards
Keegan
Telkom Social Media Team
