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Nico R

1 reviews | Active since May 2010

06 Dec 2015, 18:45

Line still not working

Can't load a website on a 4 megabit line on a sunday. Could you send me a list of all the faults I logged and their escalation codes over the past 6 years, so I can start preparing my consumer complaint against telkom. This serves as a notice that I will be holding telkom liable for the losses caused by their incompetence and lack of action in resolving this matter.

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Replies (1)
Telkom
Telkom's reply06 Dec 2015, 23:06
Official
Hello Pateet,

We apologize in the manner that your query was handled.

We have requested the department handling your query to urgently assist and provide us with feedback on SM154671. We will update you once we receive feedback.

Regards
Basani
Telkom Social Media Team
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