Line still not fully fixed by Telkom.

I submitted a report last week because my line was downloading at very low speeds ,not sure if it was because of my complaint on hello peter but 2 days later the line was much better but still not fixed.<br> <br> When looking at my line info everything is perfect now but for some reason Telkom went and limited my max downstream speed (download) to that of a 1 meg line ,yes the line is at least usable now (we cant have more than one user on the line without it being too slow).<br> <br> I am paying line rental for a 2 meg line and I have a 2 meg uncapped package from my ISP .Telkom will you please look into this again ,it might be as simple as just raising the downstream speed from your side .Please I am not sure why it was lowered in the first place but all I am asking is for you to look at it and you will notice that the speed is not what it should be.<br> <br> The previous reference number for the first fault was : 36ARK150316 .I am not sure if there is a new one now .Web Africa did re-log a complaint saying that the line was not fixed .Also I did receive a sms saying that its fixed and I did reply with a NO.<br> <br> If it was because of hello peter ,thank you for responding so quickly after the first complaint