NR
Niraj R
1 reviews | Active since Jun 2015
10 Sept 2015, 07:03
Line Still not cancelled
I filed a complaint a while ago (reference number SM134318.)<br> <br> I have cancelled my line *** and the adsl line connected with it months ago but am still getting billed. you contacted me assuring me that my line has been cancelled and that the charges will be reversed. low and behold none of what you said has been done and i am still getting charged for this line.<br> <br> Please stop being so inefficient and sort this out.
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Telkom's replyOfficial
10 Sept 2015, 08:14Hello Niraj,
Thank you for bringing matter to our attention.
Kindly be advised that we are currently liaising with our Cancellations Team for further assistance and we will revert back to you with feedback.
Your Social Media reference number is SM134318.
We sincerely apologise for the inconvenience caused.
Regards
Tebogo
Telkom Social Media Team
***
Thank you for bringing matter to our attention.
Kindly be advised that we are currently liaising with our Cancellations Team for further assistance and we will revert back to you with feedback.
Your Social Media reference number is SM134318.
We sincerely apologise for the inconvenience caused.
Regards
Tebogo
Telkom Social Media Team
***
Telkom's reply10 Sept 2015, 08:14
Official
Hello Niraj,
Thank you for bringing matter to our attention.
Kindly be advised that we are currently liaising with our Cancellations Team for further assistance and we will revert back to you with feedback.
Your Social Media reference number is SM134318.
We sincerely apologise for the inconvenience caused.
Regards
Tebogo
Telkom Social Media Team
***
Thank you for bringing matter to our attention.
Kindly be advised that we are currently liaising with our Cancellations Team for further assistance and we will revert back to you with feedback.
Your Social Media reference number is SM134318.
We sincerely apologise for the inconvenience caused.
Regards
Tebogo
Telkom Social Media Team
***