1 reviews | Active since Jul 2015
Line still not cancelled
To whom it may concern<br> <br> We moved in the middle of June to a new house,. Telkom was unable to move my line, therefore I cancelled it. With the move I only logged the cancellation call at the end of June, therefore making July my last paying month. The reference number for the call was 123 090 815A. I phoned at the end of July and asked a consultant if everything was in order, that the final payment of Julys account will be my last, R422.35 she confirmed it.<br> <br> But with much surprise I am still receiving bills. And trying to get hold of someone to help me with this is impossible! Please can this matter be addressed urgently as I have done my part please. <br> <br> Kind Regards<br> <br> EW Nel wife of Mr CH Nel<br> <br>
We have acknowledged your billing enquiry and have assigned it to the Accounts department to investigate your query. Feedback will be provided
Your social media reference number is SM151142.
Regards,
Ntokozo
Telkom Social Media Team
We have acknowledged your billing enquiry and have assigned it to the Accounts department to investigate your query. Feedback will be provided
Your social media reference number is SM151142.
Regards,
Ntokozo
Telkom Social Media Team