AW
Andries W
1 reviews | Active since Aug 2015
24 Aug 2015, 13:52
Line still not active day 24 now
I have logged calls with support account etc. after 21 Days I received a mail stating my line has been moved back and is allocated to my *** number. so tested and see it is still not working so I were told I need to phone support and log a ticket so I did and received my ticket number #142CTK210815 I am still waiting for some sort of feedback. this is day 24 now. It is really disappointing how long Telkom takes to solve my issue.
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Telkom's replyOfficial
24 Aug 2015, 14:37Hello andries.willemse,
Thank you for your post.
Kindly be advised that we are currently investigating the issue and we will revert back to you with feedback.
Your Social Media reference number is SM135343.
We sincerely apologise for the inconvenience caused.
Regards
Tebogo
Telkom Social Media Team
***
Thank you for your post.
Kindly be advised that we are currently investigating the issue and we will revert back to you with feedback.
Your Social Media reference number is SM135343.
We sincerely apologise for the inconvenience caused.
Regards
Tebogo
Telkom Social Media Team
***
Telkom's reply24 Aug 2015, 14:37
Official
Hello andries.willemse,
Thank you for your post.
Kindly be advised that we are currently investigating the issue and we will revert back to you with feedback.
Your Social Media reference number is SM135343.
We sincerely apologise for the inconvenience caused.
Regards
Tebogo
Telkom Social Media Team
***
Thank you for your post.
Kindly be advised that we are currently investigating the issue and we will revert back to you with feedback.
Your Social Media reference number is SM135343.
We sincerely apologise for the inconvenience caused.
Regards
Tebogo
Telkom Social Media Team
***