Line still faulty after nearly two weeks

<p>I reported my faulty line on 14/11/2016. By 21/11/2016 I still had heard nothing so phoned and was told that a technician would definitely be out to fix the line on the afternoon of 21/11/2016. That never happened so I phoned again on 22/11/2016 and the lady tried to get hold of the assigned technician but he was not answering his phone. She then sent an email to the technician's manager requesting him to give me feedback as to when my line will be fixed. It's now 23/11/2016 and I haven't heard a word from anyone. Come on guys I have never had a problem with Telkom so this is my first bad experience.</p>