Line still faulty after 1 month, terrible Service

Item: Telkom
Rating: 2
Author: Spyro M

I logged a fault with Telkom about 1 month ago as my phone line and ADSL is not working. <br> <br> A technician came out about 3 weeks ago, had a look and said the fault lies with Telkom and will be fixed swiftly. <br> <br> I have followed up on this fault on numerous occasions and the call centre has told me that \because a fault is already logged

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Replies (1)

Telkom's replyOfficial

31 Jan 2015, 09:11

Hello spyro11,

Thank you for making contact with us.

Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is 166CRK310115.

We apologise for any inconvenience caused.

Kind regards
Donico Williams
Telkom Social Media Team

Telkom's reply31 Jan 2015, 09:11

Official