EH
Eddie H
1 reviews | Active since Oct 2012
17 Aug 2015, 15:50
Line still faulty
About 4 weeks ago I reported my Telkom line being dead. Since then I logged 4 complaints/escalations with no response from anyone. Now Telkom will charge me for the line rental which did not work due to their lack of interest. Fix the line Telkom!!!
Helpful (0)
Replies (1)0
Replies (1)
Telkom's replyOfficial
17 Aug 2015, 18:27Hello eddiehill05,
We certainly understand and acknowledge why you wanted to bring this matter to our attention.
Be assured that your query has been escalated to our Cancellation Department and feedback will follow.
Apologies for any inconvenience caused.
Your social media reference number is SM135519.
Regards
William
Telkom Social Media Team
We certainly understand and acknowledge why you wanted to bring this matter to our attention.
Be assured that your query has been escalated to our Cancellation Department and feedback will follow.
Apologies for any inconvenience caused.
Your social media reference number is SM135519.
Regards
William
Telkom Social Media Team
Telkom's reply17 Aug 2015, 18:27
Official
Hello eddiehill05,
We certainly understand and acknowledge why you wanted to bring this matter to our attention.
Be assured that your query has been escalated to our Cancellation Department and feedback will follow.
Apologies for any inconvenience caused.
Your social media reference number is SM135519.
Regards
William
Telkom Social Media Team
We certainly understand and acknowledge why you wanted to bring this matter to our attention.
Be assured that your query has been escalated to our Cancellation Department and feedback will follow.
Apologies for any inconvenience caused.
Your social media reference number is SM135519.
Regards
William
Telkom Social Media Team