Line Still Down, Going on a month now

On 12 October 2015 i reported a dead line and as they all say a technician will be assigned.<br> <br> A technician came out on 18 October 2015 and hes response was that he cannot fix the issue he has to pass it on to someone.<br> <br> endless calls later....<br> <br> Then on 2 November 2015 (Line Still Down) i phoned Telkom for about the 15th time and i was told that the cable at the exchange was resolved and that the technician just needs to come the my house to complete the work (Yea that did not happen)<br> <br> On 3 November 2015 (Today) i phoned Telkom once again and i was told that no work has yet been done they still need to fix the line at the exchange point...(WAIT WHAT??)<br> <br> So..... then to my knowledge since 12 October 2015 nothing was done to assist with my issue regarding the down line.<br> <br> No contact from Telkom at all always have to phone them. and each call center agent gives me a different story.<br> <br> I mean really this is getting to the point of beyond ridiculous. <br> <br>