Line speed lies.

<p>A few months ago I joined up with telkom for a 4meg line package and everything was fine , i got good internet speed besides the fact that the service from the technical team at my house was sad and hopeless. </p> <p>So two months ago I upgraded to the 10 meg line package and was told by the sales person that my area ( Monte vista ) supports the speed , I gave him my address and everything and he said it's going to work because I'm in the middle of the two stations.</p> <p>Since we upgraded and has been paying for that service my line has never seen even 5meg and it would cut off now and then ...the technical team told me .." oh no it's activated for 10 meg or it's up to 10 meg " but the automatic system slows it down to 6meg because of " your area " I'm to "far" away from the stations. </p> <p>So I'm asking ...why advertise a service when you can not deliver the service....why lie to people ?I feel used and like I'm being ****** and I'm not the only person . I will not recommend Telkom to anyone ever again as I'm working in the IT industry with high profile clients that trust my advice about what service providers they must use for internet.</p> <p>Till today they only replaced the outside line because it was " old" but still no 10 meg line.</p>