Line Speed Issues for weeks

<p>So 2 weeks ago we opened a TT with Telkom for a sudden drop in Line Speed. It was resolved but a few days later we opened another ticket for slow line speed. This time Telkom sent Technicians to my house and they replaced wiring that was apparently causing issues. The Line worked fine for one day when it started to sync 10% lower speeds. The next day the line speed was down by another 10%. I Opened another ticket and they restored the line speed. The next day the speed was down 10% again and the following day another 10%. Only syncing at 3200kbps instead of 4096 which is what we been getting for years. So i opened another ticket and the same process happened. So far i have been chatting to them online. So i give them a call instead and the lady on the phone tells me i should be happy with 3300kbps. Why should i be happy with 20% less speed and paying the same price? Obviously there is some issue between me and the exchange as the line speeds keep dropping every day.</p>