Line Speed Downgrade

<p>Hi</p> <p> </p> <p>I initially took out a do Uncapped Basic, upgraded it to a do Uncapped Advanced and then upgraded it again to a do Uncapped Premium Plus. I had then been advised of the Telkom R799 LTE deal which I have app**** for and hence do not need my the do Uncapped Premium Plus. I had been advised I could downgrade my line to the do Uncapped Lite and take the LTE deal which is already due for delivery. </p> <p> </p> <p>I need the do Uncapped Premium Plus downgraded to a do Uncapped Lite (10Mbps to 1Mbps)</p> <p> </p> <p>The Telkom consultant told me this was possible. I am now waiting a week for this downgrade and I need this sorted before I get billed twice.</p> <p> </p> <p>Please assist ASAP. </p>