AL
Andy L

1 reviews | Active since Mar 2009

11 Aug 2015, 11:51

Line's finally fixed!

After a frustrating 2 months of back and forth, my line had been down due to a cable break, as per my original diagnosis (finally confirmed by the technician). I'd just like to thank everyone involved for finding the issue and getting everything resolved.<br> <br> A Special Thanks to Nadine from the HelloPeter Social Media team, Tebogo from the Call Centre, and everyone else involved, for going the extra mile ensuring the correct problem was addressed.<br> <br> It's been an incredible downtime, and here's to hoping there aren't any more problems in the future :)<br> <br> Thanks guys!

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Replies (1)
Telkom
Telkom's reply11 Aug 2015, 12:02
Official
Hello Daganism,

Thank you for making contact with us.

Please be advised that your query is being attended to and feedback will follow.

Your ***

We apologise for any inconvenience caused.

Regards,
Bongani
Telkom Social Media Team

Best regards,