Line Repair

Our Telkom line has been down for almost a month now and still has not been fixed. <br> On the Thu Jun 11 16:15:54 , we logged a fault and we received the reference no. 565CRK110615. Time and time again we have contacted telkom and nothing has been done about it. <br> Either we are told that it has been escalated or that they have spoken to the technician and it will be fixed and nothing ever happens. We have been told things like they have assigned three technicians to it or told that they have emailed the head of the department or the head of the technicians and they will get back to you but we haven't heard a thing.<br> <br> Not a single thing has been done and we have never ever been contacted about the situation about when the line will be fixed even thou we phone telkom every single day. This is really just unacceptable