Line Relocation - Telkom Fails to Deliver

At the end of July I app**** to have my Telkom ADSL line moved to my new address and since then the only thing that Telkom has managed to deliver is frustration with a series of appointments that the technicians either fail to show up for or when they do show up are unable to reconnect my line. The reasons as to why they can't connect are always different.<br> <br> 2015-10-07 the technician informs me that there is not enough space at the exchange they need spares for the connection at the exchange.<br> <br> After 9 appointments .....<br> <br> Today 2015-10-26 I was once again informed that there is not enough space at the exchange they need spares for the connection at the exchange. <br> <br> Why does Telkom dispatch technicians to my house, expect me to take leave, when the original problem has not been solved yet? <br> Also, how long does it take to solve the problem at the exchange? <br> Why can't the technician at least finish the connections that need to be done on my premises and then log a fault for the exchange so that I don't have to take leave all the time?<br> <br> Honestly this has to be the worse service I have ever received from any service provider.