Line relocation closing of order

5 weeks ago i app**** for a line relocation This relocation has been completed on the 26th of April, Here I am,sitting and waiting 2 weeks for an order to be closed off,so I can sync my adsl with the exchange

for the 3rd time i was told to "wait 48 hours" for the system to update and still nothing I need to escalated this,I will be billed end of the month for absolutely zero services being used This is absolutely pathetic